Refund Policy

Kurtis Shayne Studio Refund Policy

Future Product Returns:
While Kurtis Shayne Studio does not currently operate an online shop, when we launch our product line, we will establish a comprehensive refund policy to ensure customer satisfaction and clear expectations.
 

Refund Timeframes:
 We will provide specific timeframes for requesting refunds on both digital and physical products, taking into account the nature of creative work and custom design items. Clear deadlines will be communicated at the time of purchase.
 

Refund Conditions & Eligibility:
Our future refund policy will outline specific conditions under which full or partial refunds may be granted, including product defects, shipping damage, or dissatisfaction with non-custom items. Custom design work and personalized products will have different refund terms than standard items.
 

Service vs. Product Refunds:
 We will distinguish between refunds for creative services (which may be subject to project completion stages) and physical product returns, with appropriate policies for each category.
 

Processing & Communication:
When implemented, our refund policy will include clear procedures for requesting refunds, expected processing times, and methods of communication throughout the refund process.
 

Policy Development:
As we develop our product offerings and e-commerce capabilities, this refund policy will be updated to reflect our specific products, services, and customer commitment standards.
 

This policy will be activated upon launch of our online shop.